Frequently asked
Questions, answered honestly.
What ThatEventSite is, how claiming or adding a venue works, what paid tiers actually unlock, and how the platform expands city by city.
Why is my venue already listed?
ThatEventSite builds a public layer for the events and venues that make up a community's actual schedule. If a page exists for your venue, it's part of that free local listing — not a paid plan. Claiming it is free and gives you direct control.
What if my venue isn't listed yet?
Add it. The platform supports both claiming existing venues and adding new ones. Adding a venue is free and puts you on the same Verified Venue path as anyone who claimed a pre-existing page.
Is claiming or adding my venue free?
Yes. Claiming and verifying ownership is free — and so is adding a new venue. You get the Verified Venue badge, full control of your page, photo upload, and recurring event management with no card required.
Why would I upgrade to Growth?
Growth ($39/mo) unlocks 90-day analytics on your dashboard today. As we build out promotional surfaces (priority recurring amplification, marketing exposure on category pages, weekly newsletter eligibility), Growth subscribers get them first. Every paid placement we ship is labeled and capped. Enhanced ($99/mo) adds labeled Featured placement (directory, Featured Tonight, neighborhood spotlight) as those surfaces roll out — subscribe directly on the pricing page.
Do paid placements affect organic ranking?
No. Paid placement on ThatEventSite is labeled and capped — it does not override organic ranking. What does improve discoverability for any tier, free or paid, is having a complete, accurate, claimed venue profile.
Can I cancel a paid plan anytime?
Yes. Monthly subscribers cancel at the end of the current month. Annual subscribers keep access through their paid year. No cancellation fees.
How does recurring-event discoverability work?
Recurring programming — weekly trivia, Sunday markets, monthly open mics — is treated as first-class. Each rhythm has a persistent, structured surface so it can be matched to searches like 'trivia tonight near me' instead of disappearing into a social feed within hours.
How does AI discovery work for local venues?
Conversational AI, answer engines, voice assistants, and recommendation systems summarize and recommend places based on structured, trustworthy information. A complete claimed profile gives those systems the facts they need — name, address, categories, amenities, recurring schedule, photos — instead of guessing from incomplete information.
Which systems read ThatEventSite pages?
Pages are structured to be readable by major search and answer engines, conversational AI, voice assistants, and map and place services. We don't make specific ranking promises for any third-party system; we provide clean, structured data.
Why does structured venue data matter?
Search engines, AI assistants, and maps all rely on clean, structured information when answering questions about local venues and events. Incomplete pages are harder to understand. Complete, claimed, verified venue profiles match more queries across more surfaces.
Where does the event and venue information come from?
ThatEventSite organizes information from publicly available sources — venue websites, civic calendars, local listings, and operator submissions — so each community has a complete local event guide. Claiming or adding your venue lets you correct anything that's wrong.
Can I correct inaccurate information about my venue?
Yes. Verified ownership gives you direct edit access to address, hours, amenities, categories, website, social links, and recurring events. Public corrections can also be submitted without claiming.
Is the site only for Cincinnati?
No — Cincinnati is where we started, and it proved the model. ThatEventSite is now live in more than a dozen markets, from major metros like Nashville, Cleveland, and Kansas City to destination communities like Lake of the Ozarks, with more opening all the time. Each community is treated as its own complete local event guide. See the full list on the coverage areas page.
How does city-by-city expansion work?
Each new community gets its own complete, organized local event guide — venues, events, recurring rhythms, neighborhoods, and structured pages — rather than a stripped-down regional subdirectory. Venue operators, civic organizations, and tourism partners interested in their city can email hello@thateventsite.com.